Save the date for our 3rd Annual Pet Market - May 29, 11-4pm - Bridgeland Community Centre. 40 vendors selling gear, food trucks, a DJ, and an in-store sales and giveaways.

Shipping and Pickup Information

Our shipping information will depend on where you live! See below for what we ship where.

CALGARY CITY LIMITS - Door to door delivery:

We will ship absolutely anything we sell. Dry, frozen, raw, and gear.

Shipping is $8 within Calgary City Limits and FREE after an order of $75 (before GST, store credit or rewards discounts).

Deliveries will be done between 10am and 6pm daily. You may be sent a delivery window or a text message to follow the drivers ETA. We use both in-house and third party delivery drivers.

Please be advised these windows/ETAs can fluctuate throughout the day due to breaks, gas fill ups or vehicle issues that may occur during the delivery day.  

ALL DELIVERIES ARE NEXT DAY - MONDAY TO FRIDAY! Any orders submitted the night before are delivered the next day - FULL CITY.

SATURDAY DELIVERY - a specific option is now available at checkout to ensure it is delivered the first Saturday after your order, so that you can be home. Ensure you choose "Saturday Delivery" at the checkout shipping options. Orders must be placed before 8AM Saturday.


CALGARY NEIGHBOURING TOWNS - Door to door delivery:

*Airdrie, Bearspaw, Springbank, Dewinton, Okotoks, Cochrane, Chestermere, Elbow Valley*

We will ship absolutely anything we sell. Dry, frozen, raw, and gear.

Shipping rates for these areas*:

$1-50 is $16 flat rate

$51-99 is $8 flat rate

$100+ is FREE

*before GST, store credit or rewards discounts.

Deliveries will be done between 10am and 6pm. You may be sent a delivery window or a text message to follow the drivers ETA. We use both in-house and third party delivery drivers.

Please be advised these windows/ETAs can fluctuate throughout the day due to breaks, gas fill ups or vehicle issues that may occur during the delivery day.  

ALL DELIVERIES ARE NEXT DAY - MONDAY TO FRIDAY! Any orders submitted the night before are delivered the next day.

SATURDAY DELIVERY - a specific option is now available at checkout to ensure it is delivered the first Saturday after your order, so that you can be home. Ensure you choose "Saturday Delivery" at the checkout shipping options. Orders must be placed before 8AM Saturday.

WESTERN CANADA (BC, AB, SK):

We will ship all dry food (kibble), treats, accessories and gear. Everything we sell except NO FROZEN.

Shipping rates for these areas*:

$1-75 is $16 flat rate

$76-124 is $13 flat rate

$125+ is FREE

EASTERN CANADA AND TERRITORIES (MB, ON, QC, NB, NL, NS, PEI, YK, NWT, NT):

We will ship treats, freeze dried and air dried food and all gear. NO FROZEN, NO KIBBLE.

Shipping rates for these areas*:

$1-75 is $18 flat rate

$76-124 is $15 flat rate

$125+ is FREE

UNITED STATES:

We do not ship to the USA.

 

PICKUP OPTION:

Purchase online and await your email to confirm the pickup is ready. Once received - head to location listed. Pickup is FREE.

 

THINGS TO NOTE:

Orders that have been made in error (ie; frozen to the US or outside Calgary or surrounding areas) may be subject to an administrative restocking fee of 5%.

We do not cancel orders once an order has been placed.

* YOU WILL BE SENT A PHOTO OF YOUR DELIVERED PRODUCT IN FRONT OF YOUR STEP. Once Doodle Dogs has delivered your order we will not be liable for any theft or thawing that may occur as a result of not being home or leaving it outside.  By clicking the terms and conditions prior to ordering you will be agreeing to these protocols for our local delivery service.  Because of the nature of folks working from home and dogs who become reactive to door notifications we will not ring the door or knock when delivering.

If you are unreachable on three different delivery attempts for three different orders, you will no longer qualify for delivery through Doodle Dogs.  You will still qualify for pick up at Doodle Dogs through our online store.