Shipping Information

 

We offer shipping of retail goods across Canada and the USA. We offer shipping of dry food in AB, SK and BC. We ship frozen as well, within Calgary only.

Minimum order for any shipping option is $25.

CALGARY (Within City Limits - dry or frozen - Free over $50):

Non-Frozen and small items: Will be shipped Canada Post with tracking and arrive within 1-2 business days.

Frozen and large items: Will be delivered* within Calgary on M/Tue/Thu/F - the day after you place your order. ie: Ordered on Monday, Delivered Tuesday.

Local Calgary residents can choose LOCAL PICKUP Mon - Fri 10-7 pm, Sat 10-6pm and Sun 11-5pm (pre-purchase online first then head to our Bridgeland store once you receive a "ready for pickup" email.)

AB/SK/BC - We can ship all retail items and dry food for a $10 flat fee under $99 (After discounts) or FREE if the order is over $99. This includes dry food, not frozen.

Rest of Canada - We can ship all retail items for a $15 flat fee under $99 (After discounts) or FREE if the order is over $99. We DO NOT ship food past SK.

UNITED STATES:

Retail goods are a flat shipping fee of $15. The purchaser is required to pay any duties and taxes upon arrival into the USA.

Food is never shipped to the USA.

 

* YOU WILL BE TEXTED A PHOTO OF YOUR DELIVERED PRODUCT IN FRONT OF YOUR STEP.  If you have provided a land line, you will be phoned and a voice mail will be left notifying you of your delivered package. Once Doodle Dogs has delivered your order we will not be liable for any theft or thawing that may occur as a result of not being home or leaving it outside.  By clicking the terms and conditions prior to ordering you will be agreeing to these protocols for our local delivery service.