Shipping and Pickup Information
We offer shipping of retail goods across Canada and the USA. We offer shipping of dry food and frozen/raw food in Calgary and surrounding communities only.
CALGARY (and surrounding towns) DELIVERY:
Food (dry or frozen) or large items: Will be delivered* within Calgary according to the below schedule.
Note: Small packets items may be sent Canada Post with tracking, or may be delivered on the schedule below.
Minimum order for any shipping option is $25.
Calgary surrounding towns: (Bearspaw, Springbank, Olds, Dewinton, Okotoks, Cochrane, Chestermere, Airdrie, Elbow Valley) we can ship frozen, raw or dry food for a flat $25 delivery fee to these towns.
Pre-purchase online and pick the location that you wish to pickup at. Only locations that have the required items will populate for pickup, and all inventory is available on our website to confirm where it is available before checkout.
CANADA (Not covered above):
We can ship all retail items for a $15 flat fee for orders over $50.
Retail goods are a flat shipping fee of $15 for orders over $50. The purchaser is required to pay any duties and taxes upon arrival into the USA.
Orders that have been made in error (ie; frozen to the US or outside Calgary or surrounding areas) may be subject to an administrative restocking fee of 5%.
We do not cancel orders once an order has been place.
* YOU WILL BE TEXTED A PHOTO OF YOUR DELIVERED PRODUCT IN FRONT OF YOUR STEP. If you have provided a land line, you will be phoned and a voice mail will be left notifying you of your delivered package. Once Doodle Dogs has delivered your order we will not be liable for any theft or thawing that may occur as a result of not being home or leaving it outside. By clicking the terms and conditions prior to ordering you will be agreeing to these protocols for our local delivery service.