Save the date for our 3rd Annual Pet Market - May 29, 11-4pm - Bridgeland Community Centre. 40 vendors selling gear, food trucks, a DJ, and an in-store sales and giveaways.

Return Policy

Return Policy

Unused merchandise with original packaging can be returned within 14 days for an exchange or store credit.

We do not issue refunds for returned merchandise and cannot honor exchanges or credit for any merchandise that has been used, or is not in its original condition. We are not responsible for any damage that is caused by your dog to any of the merchandise.

  • Custom orders - these cannot be exchanged or returned.
  • Sale Items and discontinued items - all "Sale" items are considered non-refundable and are final sales.  Discontinued items are also final sale.
  • Treats and digestables cannot be returned for health reasons.
  • Carriers, beds and blankets cannot be returned due to health and safety concerns

Online Returns

If you are needing to return your online purchasewe will happily exchange your purchase or credit your account within 14 days of receipt with original tags in unused condition.

For an exchange or credit please contact the store at : to explain the reasoning and so we can collect required information.

Once we receive the returned merchandise and required information  we will process the exchange or credit. 

Shipping charges back to us and out again for exchanged orders are the responsibility of the customer. If additional charges are required (exchange is for a higher value item and applicable shipping charges) we will contact you for to discuss the charges.

Please measure/review sizes/contact us to avoid needing to return and reship items.

US & International Customers

We are in Canada,  when returning merchandise for an exchange or online store credit, we suggest you also track and mark your package clearly as a RETURNED PRODUCT so as not to incur any further customs charges. Please contact us at if you have any questions.


** Doodle Dogs reserves the right to cancel any order at any time.